Privacy Policy

Agreement between User and MyLilyPadApp

Welcome to MyLilyPadApp. The MyLilyPadApp.com website is comprised of various web pages operated by MyLilyPadApp. MyLilyPadApp.com is offered to you (hereafter referred to as “User” or “you” or “your”) conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of MyLilyPadApp.com constitutes your acceptance and agreement to all such Terms. Please read these Terms carefully and keep a copy of them for your reference. MyLilyPadApp reserves the right to revise or amend such Terms from time to time, and you will be notified of any such revisions or amendments; your continued use of MyLilyPadApp.com after receipt of any such notification constitutes your agreement and acceptance of such revised or amended Terms.

MyLilyPadApp.com is an E-Commerce Site.

MyLilyPadApp provides an online childcare management system.

The User is solely responsible for ensuring that all submitted information and reports are complete and correct. If a User is using a third-party program or software as part of its operations (e.g., payroll or invoicing), the User is solely responsible for ensuring that the information received or sent to such third-party program is accurate and complete. MyLilyPadApp is not responsible for User errors or third-party program inaccuracies. The MyLilyPadApp support team is authorized to troubleshoot and provide support for any MyLilyPadApp based system and related equipment; any suggested modifications to a computer, other software, or other hardware should only be performed under the advisement of an IT professional. Customer service and technical support are available during regular business hours (Monday through Friday 9:00am-5:30pm CST), either by phone at (405) 673-2000 or at providerhelp@mylilypadapp.com. Most messages will be returned within 24 hours.

The User will be responsible for keeping all contact information current. Any contact from MyLilyPadApp, automatic emails setup within the User account, password reset requests, invoice notifications, and any other necessary communications will be sent to the User's email address listed on the Contact Information page. If the User's contact information changes and the page is not updated, proper ownership documents may be required to reset the account.

Privacy

Your use of MyLilyPadApp is subject to MyLilyPadApp's Privacy Policy. MyLilyPadApp's primary purpose in collecting personal information is to provide Users with a safe, smooth, efficient, and customized experience.

MyLilyPadApp may use your company information to:

  • Provide requested services and customer support.
  • Process transactions and send notices of those transactions.
  • Resolve disputes, collect fees, and troubleshoot problems.
  • Enforce this User agreement.
  • Customize, measure, and improve MyLilyPadApp's services, and the content and layout of MyLilyPadApp's website.
  • Send service update notices.
  • Contact a User regarding his/her account.

MyLilyPadApp will not give out User contact information to third parties without written consent via email or by signed document. All calls and communication may be monitored or recorded for training and development purposes.

How MyLilyPadApp Collects Information

When a User visits the MyLilyPadApp website, MyLilyPadApp collects an IP address and standard web log information, such as browser type and the pages accessed on the website. Upon opening an account, MyLilyPadApp may collect the following types of information:

  • User contact information- company name, contact person name, address, phone
    number, and email address.
  • Financial information - credit card numbers for automatic credit card payment.
  • Any additional information needed for full use of features.

How MyLilyPadApp Uses Cookies

When the MyLilyPadApp website is accessed, a small data file called a cookie may be placed, and a "session cookie" may be sent to a computer at the time of log in. This type of cookie helps MyLilyPadApp to recognize each User as they visit multiple pages of the site during the same session, so that a password or additional permissions are not required on each page. Upon log out or the closing of a browser, this cookie expires and no longer has any effect.

MyLilyPadApp encodes cookies so that the information stored within them is not easily interpreted.

How MyLilyPadApp Protects and Stores User Company Information

MyLilyPadApp stores and processes company information on secure computers throughout the United States, and MyLilyPadApp protects it by maintaining physical, electronic, and procedural safeguards in compliance with applicable U.S. federal and state regulations. MyLilyPadApp will take all reasonable steps to secure and protect such User information but makes no guarantees or warranties that User information will not be compromised or hacked. MyLilyPadApp uses computer safeguards such as firewalls and data encryption, enforces physical access controls to buildings and files, and authorizes access to company information only for those employees who require it to fulfill their job responsibilities. Specific secure payment details (such as credit card numbers) are not viewable or accessible to any employee.

How MyLilyPadApp Shares User Company Information with its Merchant Accounts

To process payments, MyLilyPadApp needs to share some personal and/or company information with merchant companies to confirm credit card details in order to complete the transaction.

MyLilyPadApp will not disclose any User credit card information to anyone, except with express permission of the User or if MyLilyPadApp is required to do so to comply with a subpoena or other legal process.

How MyLilyPadApp Shares User Company Information with Other Parties

MyLilyPadApp shares User company information only when:

  • It is necessary to do so to comply with legal requirements or satisfactorily perform its agreed services to User.
  • Specific consent is given by a User, MyLilyPadApp may post a company's name, contact person name, and testimonial for prospective Users as a reference.
  • A User consents to or directs MyLilyPadApp to do so.

MyLilyPadApp will never sell any User information to third parties in the normal course of doing business, and will only share User information with third parties as described in this policy.

How to Access or Change User Company Information

Review User company information and make any necessary changes at any time by logging into the User's admin account, click the Account & Billing tab and make the necessary changes.

Electronic Communications

Visiting www.mylilypadapp.com or sending emails to MyLilyPadApp constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity.

You acknowledge that MyLilyPadApp is not responsible for third party access to your account that results from theft or misappropriation of your account information. MyLilyPadApp reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

MyLilyPadApp collects personally identifiable information concerning children under the age of thirteen. MyLilyPadApp collects this information for the following reason(s):

  • We store childcare data to help Users manage their facility. Information stored includes parent contact information, child sign in and out data, and any other information the User deems necessary.
  • If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Agreement.
  • If you are under the age of 18, you may use mylilypadapp.com only with permission of a parent or guardian.

Price and Payment Details

There is a monthly service fee for using the online MyLilyPadApp system. The first month is free. The first invoice for payment will be posted at the end of your free trial.

Both parties agree to the pricing terms posted on the home page of the website.

Invoice and Payment Terms

  • The monthly fee is based on the number of children in active status per month.
  • Monthly, an invoice is posted to the User account and an email notification is sent to the User's email address and/or the billing email address.
  • Payments will be automatically processed with the payment information on file under the provider billing profile.
  • Users may pay by check, credit card, or ACH.
  • Advance payments are accepted. For advance payments, Users should contact MyLilyPadApp for details.
  • If a payment is declined, we will retry it in 3 days. A payment will be considered late if not received within 15 days from the date the invoice is posted to the User account; late fees (up to 25% of the invoice or $25.00 - whichever is higher) and/or interest charges at the then current statutory rate may be assessed after the due date of the invoice.

Cancellation/Refund Policy

You may cancel your subscription at any time by contacting us at providerhelp@mylilypadapp.com.

  • If a User does not close their account, they will be held responsible for any fees accrued.
  • Any User account marked as "Past Due" may be subject to late payment fees.
  • Failure to pay an invoice after 30 days may result in being locked out of the account.
  • When paying by check, the payment must be received by MyLilyPadApp within 15 days from the date the invoice is posted. If payment is late, please contact MyLilyPadApp with the check number and the date the check was mailed.
  • Any unpaid balance from usage may be sent to collections, and the User at the time of the invoice's posting will be held responsible for paying the amount due in full, plus any collection fees.
  • Account Reopening - If an account is inactive for 60 days, we may close the account. To reopen, email providerhelp@mylilypadapp.com or call 405-673-2000.

Links to Third Party Sites/Third Party Services

Mylilypadapp.com may contain links to other websites. The linked sites are not under the control of MyLilyPadApp and MyLilyPadApp is not responsible for the contents of any linked site, including without limitation any link contained in a linked site, or any changes or updates to a linked site. MyLilyPadApp is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by MyLilyPadApp of the site or any association with its operator with the exception of Easy Time Clock.

Certain services made available via Mylilypadapp.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the Mylilypadapp.com domain, you hereby acknowledge and consent that MyLilyPadApp may share such information and data with any third party with whom MyLilyPadApp has a contractual relationship to provide the requested product, service or functionality on behalf of www.mylilypadapp.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.mylilypadapp.com
strictly in accordance with these terms of use. As a condition of your use of the site, you warrant to MyLilyPadApp that you will not use the site for any purpose that is unlawful or prohibited by these terms. You may not use the site in any manner which could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the site.

All content included as part of the service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the exclusive property of MyLilyPadApp or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the site. Your use of the site does not entitle you to make any unauthorized use of any protected content, and you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of MyLilyPadApp and the copyright owner. You agree that you do not acquire any ownership rights in any protected content.

International Users

The Service is controlled, operated and administered by MyLilyPadApp from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the MyLilyPadApp content accessed through mylilypadapp.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend, and hold harmless MyLilyPadApp, its officers, directors, employees, affiliates, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. MyLilyPadApp reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with MyLilyPadApp in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having authority. If any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims regarding these Terms and Conditions or any disputes arising because of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MYLILYPADAPP AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

MYLILYPADAPP AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. MYLILYPADAPP AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MYLILYPADAPP AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MYLILYPADAPP OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/WRISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Entire Agreement

Unless otherwise specified herein, this Agreement constitutes the entire agreement between the User and MyLilyPadApp with respect to the site and it supersedes all prior or existing communications and proposals, whether electronic, oral or written, between the User and MyLilyPadApp with respect to the site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. If a court of competent jurisdiction finds that any provision in this Agreement is voidable or unenforceable, such provision will be deemed stricken and all other provisions shall remain in full force and effect.

Choice of Law, Venue and Jurisdiction

This Agreement shall be construed and governed by the law of the State of Oklahoma without regard to conflicts of law principles. Any claims or disputes shall be submitted to the federal or state courts located in Oklahoma County, Oklahoma, and the parties agree to the exclusive personal jurisdiction of such courts.

Changes to Terms

MyLilyPadApp reserves the right, in its sole discretion, to change the Terms under which MyLilyPadApp is offered. The most current version of the Terms will supersede all previous versions. MyLilyPadApp encourages you to periodically review the Terms to stay informed of our updates; your continued use of MyLilyPadApp constitutes your acknowledgment and agreement with any such changes.

Contact Us

MyLilyPadApp

11900 N. MacArthur Blvd Suite A2 Oklahoma City, Oklahoma 73162

Email Address: providerhelp@mylilypadapp.com

Telephone number:

405-673-2000

Effective as of February 03, 2022

Updated April 2023